Never overlook refunding consumers.
When a financial institution books a loan, regardless of the voluntary protection product provider, they're often held responsible for the consumer refund. This applies even in cases where the consumer may not be aware a refund is due from a past loan. In the event a consumer is rightfully owed a refund, the lender could be in violation of UDAAP (Unfair, Deceptive, or Abusive Acts or Practices.)
With Refund Control™, you get a comprehensive system of records that can be quickly searched to verify all consumers, past and present, have been made whole in a timely manner.
Contact us today to become exam-ready and get a demo of Refund Control™, the all-in-one solution for compliant voluntary protection product cancellations.